Search results for "Human Resource Development"
showing 4 items of 4 documents
A Competence-based View on the Global Software Development Process
2015
The adoption of Global Software Development (GSD) models by software development companies is growing continuously. A variety of challenges such as temporal, geographical and socio-cultural distance are hindering global organizations to achieve potential benefits. As a result, organizations need support in how to overcome the challenges. The emphasis in the literature to date has typically focused on overcoming the challenges by providing tool support, management guidelines and processes. This follows the assumption that a well-established and validated process results in high quality output, not taking the actors within the process into account. While recognized as an important factor for …
The quality of life in the Finnish game industry
2013
Tässä tutkimuksessa tutkitaan työntekijöiden elämänlaatua Suomen peliteollisuudessa. Tutkimus perustuu International Game Developers Associationin (IGDA) vastaavanlaiseen tutkimukseen, joka toteutettiin huhtikuussa 2004. Tavoitteena on tarkastella ongelmia, jotka ovat nähtävissä peliyritysten työympäristössä. Päätavoitteena tässä laadullisessa tapaustutkimuksessa oli selvittää, mitkä ovat yleisiä elämänlaatuun liittyviä ongelmia pelinkehitysyrityksissä ja mitkä olisivat parhaat käytännöt ehkäisemään tai vähentämään elämänlaatuun liittyviä ongelmia. Tutkimuksen tulokset osoittavat, että suomalaisella pelialalla on tällä hetkellä pula osaavista työntekijöistä. Vaikka peliteollisuus on nopeast…
Is Training Effective? Evaluating Training Effectiveness in Call Centers
2015
Due to complex, competitive and crucial nature of call center jobs, organizations in services industry are spending more resources than ever on staff training and development. This is the case also in Call Center Representative Training. However, although organizations invest billions of dollars every year in training, no concrete evaluation framework exists to adequately quantify the impact of Call Center Representative (Henceforth CCR) training on actual job performance. Filling this gap, current study attempts to develop a framework to evaluate training programs in the context of call center industry using Kirkpatrick’s learning and training evaluation model. Developed framework is then …
Human resource development practices supporting creativity in Finnish growth organizations
2020
Creativity can be enhanced through appropriate Human Resource Development (HRD) practices that support employees’ learning and competence development. The aim of this study is to increase our understanding of HRD practices that enhance creativity in Finnish growth companies. To achieve this aim, we searched for creativity requirements based on employees’ experiences expressed in interviews, and we studied HRD practices used in organizations that respond to the requirements of creativity. We gathered 98 interviews from personnel in technology, industrial and artistic design organizations and utilized them for a theory‐driven content analysis to identify the variety of requirements for creati…